FAQ
Frequently asked questions
If your question isn't answered here, message us on WhatsApp. Our own team replies.
About the products
Most body lotions focus on scent and moisture. This range uses three actives normally found in facial skincare, Niacinamide, Alpha Arbutin and Glutathione, reformulated for body skin.
Yes. All Treat You Right products are registered with BPOM, Indonesia's food and drug authority. The notification number for each product is listed on its product page.
Yes, the range is halal certified. Certificate details are shown on the product pages.
If you are pregnant or breastfeeding, please check with your doctor before using any product containing active ingredients. Individual circumstances differ.
Keep at room temperature, out of direct sunlight. For the bar soap, make sure it sits somewhere dry and not in standing water.
Using the range
Body Soap in the shower, then Body Toner onto skin that's still damp, and finally Body Lotion with Serum. Three steps, roughly three minutes.
Each one works on its own. The full range is designed so the steps support each other, so results are better when all three are used together.
Ideally twice a day, morning and evening, after showering. Consistency determines results far more than how much product you use.
The actives work gradually and results vary from person to person. We don't promise a timeframe, because it depends on your skin, your routine and how much sun you get.
Strongly recommended. Sun exposure is one of the main causes of uneven skin tone. Without sun protection, results from any routine will take longer to show.
Buying and delivery
Through our official Shopee and TikTok Shop stores, or directly over WhatsApp. Buying through official channels is how you know the product is genuine.
Only buy from the official channels listed on our Contact page. If you're unsure about a seller, message us on WhatsApp and we'll help you check.
Yes. Get in touch on WhatsApp for reseller partnership details.
Start your ritual
Buy from our official stores
Everything is sold through official channels, so you always get the genuine product. Questions before you buy? Message us, we answer ourselves.

